What do you do if your washing machine is not draining? If the machine is otherwise working normally, except the drainage part, then there are a few diagnostic tests to perform before calling the plumber. Here are three common areas to look at.
Clogged Drain Tube
If you are lucky, then the issue can be as simple as a clogged drain tube. The easiest way to confirm whether this is the problem is to remove the tube and investigate it for obstructions. Here is how you remove the tube:
- Disconnect its power cord
- Turn off the water supply (both hot and cold)
- Pull the machine away from the wall to give you some working space
- Locate the drain tube (you can refer to the owner's manual for its location)
- Remove the end of the tube connected to the house drain and drop it into a bucket to collect any water that may have remained in it
- Remove the claim securing the drain tube to the washing machine
After this, just blow air through the tube to check whether it is clogged. If there is a clog, you can get rid of it using a plumber's snake.
Clogging at the Main Drain
The clogging doesn't have to be in the tube to prevent drainage. If your house's drain is blocked, then there won't be any room for the water, and your washing machine won't drain. This may be the case if water is spilling out of the washer or drain onto the floor.
There is a test you can use to know whether the blockage is near the surface or deep within the drain. Just fill the machine with water and turn on the drain setting. If the drain quickly fills with water and spills on the floor, then the clog is near the surface. If it takes some time, then it may be deep in the drain line. Whereas you may be able to clear a shallow clog with a small snake, deeper clogging may require the attention of a plumber.
If neither the pipe nor the drain is clogged, then your washing machine may be faulty. It is the pump that gets the water into the drain tube so the machine will not drain if it's broken. This is something that can only be handled by a qualified technician.
This rough diagnosis can help you determine what you need to solve the problem. You can also call a plumber like ACC Drain & Sewer for a professional diagnosis if you don't want to go through it all.